Terms and Condition
Terms and Condition
1. Agreement to Terms
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by iDe Medical LLC, a Delaware limited liability company with its principal place of business at 1521 E. Best Dr., Arlington Heights, Illinois (“iDe Medical,” “we,” “us,” or “our”). By accessing or using our website, creating an account, submitting information, or purchasing products, you agree to be bound by these Terms. If you do not agree, do not use the website.
2. Eligibility
You must be at least 18 years of age and capable of forming a binding contract to use this website. Certain products are available for purchase only by licensed healthcare professionals, medical practices, or authorized institutional buyers. By purchasing such products, you represent and warrant that you are authorized to acquire and use them in compliance with all applicable laws and professional licensing requirements.
3. Medical Disclaimer
The information provided on this website, including product descriptions, clinical references, and educational materials, is for general informational purposes only and is not medical advice. Nothing on this website is intended to diagnose, treat, cure, or prevent any disease or condition, or to substitute for the judgment of a qualified healthcare provider.
Our products are intended for use by, or under the direction of, licensed healthcare professionals. You should not rely on any content on this website as a basis for medical decisions. Always seek the advice of a qualified physician or healthcare provider regarding any medical condition or treatment. iDe Medical does not practice medicine and does not provide patient care.
4. Products and Purchases
Product Availability. Certain products are available for purchase directly through our online storefront. Other products are presented for informational purposes only and are not available for online purchase; these may require direct contact with our sales team and verification of professional credentials.
Orders. All orders placed through the storefront are offers to purchase and are subject to our acceptance. We reserve the right to refuse, limit, or cancel any order for any reason, including suspected unauthorized purchase of professional-use products, errors in pricing or product information, or limitations on available quantities.
Pricing and Payment. All prices are stated in U.S. dollars and are subject to change without notice. You agree to provide current, complete, and accurate purchase and account information. Payment must be received and verified before an order is processed, unless otherwise agreed in writing.
Shipping and Risk of Loss. Title and risk of loss for products pass to you upon delivery to the carrier, unless otherwise required by law. Estimated delivery dates are not guaranteed.
Returns. Returns, exchanges, and refunds are governed by our separate return policy, which is incorporated into these Terms by reference. Certain medical products may not be eligible for return for safety, regulatory, or sterility reasons.
5. Regulatory Compliance
Products distributed by iDe Medical are subject to federal, state, and local laws and regulations, including those administered by the U.S. Food and Drug Administration. You are responsible for ensuring that your purchase, possession, and use of any product complies with all applicable laws and regulations in your jurisdiction and within your scope of practice.
6. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We may suspend or terminate accounts at our discretion.
7. Information You Submit
When you use our lead collection forms or other features, you may provide personal information such as your name, telephone number, email address, and, in limited cases, the date of a surgical procedure. Your submission and our handling of this information are governed by our Privacy Policy (Part II below). You represent that any information you submit is accurate and that you are authorized to provide it.
8. User-Generated Content
The website may allow you to submit reviews, comments, or other content (“User Content”). You retain ownership of your User Content, but you grant iDe Medical a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, display, and distribute it in connection with operating and promoting the website and our business.
You agree not to submit User Content that is unlawful, defamatory, infringing, misleading, or that includes protected health information of any individual other than yourself. You must not submit content that constitutes medical advice or that makes unsubstantiated claims about any product. We reserve the right, but have no obligation, to review, edit, or remove any User Content at our discretion.
9. Acceptable Use
You agree not to: (a) use the website for any unlawful purpose; (b) attempt to gain unauthorized access to any portion of the website or its systems; (c) interfere with or disrupt the website’s operation; (d) use automated means to scrape or harvest data; or (e) misrepresent your identity or professional credentials.
10. Intellectual Property
All content on the website, including text, graphics, logos, product names, brand names (including Selphyl, NICE, and Reparel where applicable), images, and software, is the property of iDe Medical or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent. Trademarks of third-party manufacturers are the property of their respective owners.
11. Third-Party Links and Manufacturers
The website may reference or link to products manufactured by third parties and to external websites. We do not control and are not responsible for the content, products, or practices of third parties. References to manufacturer products do not imply any endorsement beyond our role as an authorized distributor.
12. Disclaimer of Warranties
Except as expressly provided in a written agreement or as required by applicable law, the website and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or secure. Product warranties, where applicable, are limited to those provided by the product manufacturer or as separately stated in writing.
13. Limitation of Liability
To the fullest extent permitted by law, iDe Medical and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the website or any products purchased through it. Our total aggregate liability for any claim arising out of these Terms or your use of the website will not exceed the amount you paid to us for the product or service giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
14. Indemnification
You agree to indemnify and hold harmless iDe Medical and its members, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the website, your violation of these Terms, your violation of any law, or your misuse of any product.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws principles. You agree that any dispute arising out of or relating to these Terms or the website will be subject to the exclusive jurisdiction of the state and federal courts located in Illinois, and you consent to personal jurisdiction in those courts.
16. Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date reflects the most recent revision. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
18. Contact Us
If you have questions about these Terms, contact us at:
iDe Medical LLC
1521 E. Best Dr.
Arlington Heights, Illinois